Phoenix, AZ — Open to Remote

Mike
Beck

Sales Strategy & Operations Leader

I find the revenue and growth problems others aren't looking at and build the systems that fix them.

Phoenix, Arizona · Remote Preferred
$7.3M Revenue driven for the business GTM channel redesign and sales enablement across a $5B enterprise
33% Faster time to rep productivity Structured enablement programs across 6 sales channels
$600K Annual cost savings delivered Call transfer reduction through GTM channel redesign
40% Enrollment growth in target program Removed post-sale friction in a government subsidy program

"Most teams don't have a talent problem. They have a direction problem."

Over 12 years at Cox Communications, I built and optimized sales operations across a $5B organization with 2,000+ GTM employees, architecting the strategies, systems, and programs that moved the needle at scale.

I delivered $7.3M in incremental annual revenue, cut sales ramp time by 33%, generated $600K in annual cost savings, and drove 40% enrollment growth in a government subsidy program.

I work from the ground up, starting with the front line teams doing the work every day. That's where the real problems surface, and where the right solutions get built.

01

Sales Strategy
& Operations

  • GTM motion design and launch planning
  • Sales forecasting and headcount capacity models
  • Onboarding playbooks and rep ramp programs
  • Cross-functional change management and rollout programs
  • Operating cadences and stakeholder alignment frameworks
  • Tech stack audits: Tableau, SQL, Salesforce
  • Gong program management and implementation

PROSCI Certified Change Management Practitioner

Cox Communications
Jan 2023 — Dec 2024
Senior Manager, Sales Operations & Enablement
Led revenue operations and sales enablement for 2,000+ GTM employees across 6 sales channels and 23 markets in a $5B organization. Partnered with VP Sales, VP Product, and 40+ Director-level leaders to drive go-to-market execution, process optimization, and field readiness.
↗ $7.3M incremental revenue · 33% ramp time reduction
Cox Communications
Mar 2021 — Mar 2023
Senior Manager, Program Management
Led strategic program management for sales-impacting initiatives including product launches, pricing changes, system enhancements, and regulatory requirements. Managed 8–12 concurrent programs with budgets ranging from $15K to $1M+.
Cox Communications
May 2018 — Mar 2021
Senior Manager, Inbound Sales Strategy
Owned revenue operations strategy for inbound sales channel representing 30%+ of total company revenue. Led channel optimization, performance analytics, and strategic planning initiatives.
↗ 67% product adoption increase in 90 days
Cox Communications
Dec 2015 — May 2018
Manager, Inbound Sales Strategy & Programs
Designed and executed a company-wide program to increase deal size metrics (units per sale) from 1.8 to 2.3 — a 28% improvement across all contact center sites.
Verizon Wireless
Feb 2006 — Dec 2012
Retail Store Manager
Achieved #1 overall store ranking in region (Nov 2011) and top churn performance while managing teams of 12–25 employees, driving 300+ new activations and 700+ renewals monthly. Developed 3 team members promoted into leadership roles.
↗ #1 Store Ranking — Regional · Winners Circle 2014

Selected Projects

Revenue Operations · Metrics Design

Rebuilt a Revenue Metrics Framework. Found $7.3M Nobody Was Measuring.

When the strategy changes but the scorecard doesn't, the scorecard wins. This project fixed the scorecard.

$7.3M annual revenue increase
Compensation Design · Influence

Caught a Compensation Fix That Would Have Made Things Worse. Built One That Solved Both Problems.

The comp team was about to cap top performers to save budget. The quota gap was not coming from the top. It was coming from the middle.

Quota 95% → 100%+, budget 180% → 98%
Program Management · Automation

Replaced a Broken Enrollment Workflow. 200K More Customers Enrolled.

A federal subsidy program was missing target by a wide margin. The fix was not better marketing. It was removing one unnecessary step.

40% enrollment increase (500K → 700K)
Automation · Pipeline Operations

Built a Pipeline Operations System with 10+ Tools. Cut a Full-Day Workflow to Under an Hour.

Multi-source discovery, automated enrichment, verified outreach, and pipeline review. The architecture maps to any high-volume prospecting operation.

90%+ reduction in pipeline operations time
Operational Design · Enablement

Cut New Hire Ramp Time by 33%. The Fix Was Not Better Training Content.

Reps were failing because the environment was designed wrong, not because they did not know enough. I changed the environment.

33% ramp time reduction, validated across 3 locations

Thought Leadership

You Don't Need More From Your Top Performers. You Need to Move the Middle.

Why optimizing an incentive plan around top earners leaves your biggest performance opportunity untouched.

If Your Sales Team's Goals Don't Match the Company's Goals, You've Already Lost.

Misaligned incentives are a structural problem, not a motivation problem.

Ready to close the gap?

If you're looking for a sales strategy and operations leader, or want to explore consulting options, let's talk scope and fit.

Book a 20-minute intro call